Shipping Policy
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GENERAL INFO
- Delivery every Monday to Saturday (off on Sunday and Indonesian public holidays).
- All orders for the Indonesia area will be packed and shipped within 1 (one) business day after your payment is confirmed. Orders and payments submitted after 12 PM WIB (Western Indonesia Time) will proceed on the next business day.
- Delivery in Indonesia will be via J&T or AnterAja. You can track your shipment here for J&T and here for AnterAja.
- Orders will be shipped from Tangerang Selatan, Indonesia.
- No refund/cancellation after the order is placed and payment is confirmed.
- We are not responsible for any damage or loss during the shipment. However, we can help track your package by reaching out to us via email or Instagram DM.
INTERNATIONAL SHIPPING
- International orders will proceed within 2 (two) business days after payment confirmation.
- The international shipping courier will be via Pos Indonesia.